About Us
To implement hospitality management actions adapted to your needs, you can use our services. We are responsible for creating a working environment conducive to the personal and professional development of your employees.
We thus improve the comfort and well-being of the occupants of your premises, in this case your employees, often by working with a Real Estate Community Manager. In order to activate the right levers for improvement, they rely on indicators such as turnover, office attendance rate, satisfaction rate, etc.
Your company’s ecosystem and your workspaces are enriched with a real human and relational dimension.
Plan together
The best events are planned together, as a team. With our event assistant, your loved ones can each play a role in the real-time preparations for your evening. They don’t even need to create an account! Just send them a quick online invitation, and they’ll soon be using all the same amazing, easy-to-access event planning tools.
Our team of experts has designed an Assistant in charge of the organization of the events
- Marriage
- Baptism
- Ramadan
- Company evening
- Forum
- Lunch
so that it is a creative space for everyone to collaborate.
Good to know
In order to exercise this position, you must have analytical skills, a true spirit of synthesis and demonstrate empathy with the occupants. Understanding uses is based on observing and listening to employees, but also on analyzing data provided by the premises’ Internet of Things.
What are the challenges of corporate hospitality management?
Build employee loyalty
If you rent your professional premises, you want your building to offer qualitative and diverse services to attract and retain your employees. A company needs innovative services that meet the new expectations and working habits of employees and users. Reducing mental workload, encouraging well-being at work, developing local services: offices today have a new role and are becoming a full-fledged support for the work organization strategy. Relevant professional spaces and services coupled with a welcome worthy of the name bring comfort and serenity to employees. This range of services helps boost employee engagement and reinforce the feeling of pride and belonging. All of this actively contributes to improving the well-being of employees, and therefore indirectly to increasing their performance at work. The hospitality manager therefore makes your company more attractive and improves your employer brand.
Ensuring the well-being of employees
It's not all about offering innovative services: you also need to ensure that they are perfectly executed, useful and adapted to the needs of your users. To do this, regularly measure the level of satisfaction of your employees and then improve the services and benefits if necessary. Hospitality management is part of a global and evolving approach: it is not an exact science, and it is necessary to be flexible. Indeed, it is possible that over time, your user journeys will evolve according to employee expectations. This is why the manager (hospitality or community manager) must stay in contact with employees to listen to them and collect their feedback. Indeed, working in the field of hospitality management requires certain natural qualities and skills such as: active listening the sense of service communication leadership
Boosting the performance of a business
Benefiting from a team dedicated to residents facilitates the operation and management of spaces, but also the feedback of information. Not only do you resolve problems faster and more efficiently, but your offices also become more attractive and their occupancy rate increases. The presence of a hospitality manager allows you to have a single point of contact for requests or technical problems so that everyone can work peacefully. Working conditions improve and become more pleasant, which also allows the company to offer more competitive services. Furthermore, the hospitality manager must also be constantly monitoring new trends, demonstrate responsiveness and be proactive in order to anticipate needs.
Strengthen corporate culture
Implementing hospitality management services is a considerable asset since they are vectors of performance, but not only that: they also contribute to strengthening the corporate culture. Indeed, by offering tailor-made services capable of adapting to the professional and personal needs of employees, you participate in building a strong corporate culture. You attract young talents and retain regulars with a modern brand image.